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Terms & Condition

Last updated: November 01, 2025

Effective Date: [Nov 1, 2025]
Website: https://ramropostalservice.com

Welcome to Ramro Postal Service. By accessing or using our website, services, or applications, you agree to comply with the following terms and conditions. Please read them carefully.


1. Acceptance of Terms

By using Ramro Postal Service, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any applicable laws and regulations. If you do not agree, please do not use our website or services.


2. Services

Ramro Postal Service provides domestic and international postal, courier, and delivery services. Services include:

  • Parcel and document delivery

  • Express delivery within cities

  • International shipping and freight forwarding

  • Tracking and logistics support

We reserve the right to modify, suspend, or discontinue services at any time without prior notice.


3. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information when sending parcels or making payments.

  • Comply with all applicable laws and regulations regarding prohibited or restricted items.

  • Ensure proper packaging of all items to prevent damage during transit.

  • Promptly report any discrepancies, lost items, or delivery issues to our customer support.


4. Payment and Refunds

  • All payments must be made as specified at the time of booking or shipment.

  • Prices for services are subject to change without prior notice.

  • Refunds are issued only in cases where service failures occur due to our fault, such as non-delivery.

  • For canceled shipments or delays caused by the sender or external factors, refunds may not be applicable.


5. Limitation of Liability

  • Ramro Postal Service is not liable for delays, lost parcels, or damages caused by circumstances beyond our control, including natural disasters, strikes, or customs regulations.

  • Liability for lost or damaged items is limited to the value declared at the time of shipment or as per our service terms.

  • Users agree that Ramro Postal Service shall not be responsible for indirect, incidental, or consequential losses.


6. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Ramro Postal Service and is protected by copyright laws. You may not reproduce, distribute, or use any content without prior written permission.


7. Privacy and Data Protection

Your use of our services is subject to our Privacy Policy, including the collection, storage, and processing of personal and financial information. Please review our privacy practices carefully.


8. Changes to Terms

Ramro Postal Service reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the effective date updated. Continued use of our services after changes constitutes acceptance of the updated terms.


9. Governing Law

These Terms and Conditions are governed by the laws of Nepal. Any disputes arising from the use of our services shall be resolved in the competent courts of Nepal.


10. Contact Us

If you have questions or concerns about these Terms and Conditions, please contact us:

Ramro Postal Service
Website: https://ramropostalservice.com
Email: support@ramropostalservice.com
Phone: +977-XXXXXXXXX
Address: Kathmandu Nepal

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